Sunday, December 9, 2012

Technology Law and Defensible Deletion: When Is It OK to Hit Delete?


Technology Law and Defensible Deletion: When Is It OK to Hit Delete?

Author: Eric Everson, MBA, MSIT-SE, JD Candidate May 2013

In today’s Big Data environment, most data center managers would tell you that you have to delete data in order to maintain scalability in volume management.  In contrast to this, eDiscovery advisors around the country are warning you about huge penalties that deleting data may subject you to.  So what’s the correct path? When is it okay to hit Delete?


From the onset, the truth is, there is no single answer here as every situation requires at minimum a Defensible Deletion Analysis (DDA).  A Defensible Deletion Analysis (a.k.a. DDA) is a comprehensive assessment of target data and associated metadata in comparison to the corresponding hold requirements and litigation risks.  A DDA will at minimum identify the spectrum of risk associated with deleting certain data.  When I perform a DDA, the first few questions I identify are:

·         What kind of data is it? (Personal info, financial, health-related, archived emails, essential/ non-essential)

·         What are the storage standards of this data type? (How long are you required to keep it and on what authority?)

·         What are the risks? (Identify the risks and degree to which each may exist)

·         What is the recommendation?  (Is this the type of data that can be defensibly deleted?)

Generally, what I am seeing is that businesses rarely have blanket deletion policies in place, but in so many instances there are certain data types that get deleted more regularly than others.  Archived email is a good example of data that often gets deleted, but as a result can carry profound legal consequences.  It is important to have a data preservation policy in place that not only identifies the data type, but also one that assigns a priority scheme to the data.  In such a scheme an email from a C-level employee would be assigned higher priority than perhaps an email from a non-customer facing subordinate employee.

The bottom line here is that it is okay to delete data, but at minimum conduct a DDA every time as part of your defensible deletion strategy.  In today’s preservation sensitive legal system, deleting data has become a very risky business, so be sure to take the appropriate steps before you delete anything.  As the case law demonstrates, this is just as important for start-up businesses as it is for well established industry titans.  We have but just entered the threshold of the Big Data environment and in this kingdom Delete is a 6-letter word with serious consequences.

#eDiscovery

Are you on Twitter?  Follow me @IntleDiscovery

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law where he will graduate in May 2013.  Prior to law school he earned an MBA and Masters in Software Engineering while working within the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Tags:  ESI, Defensible Deletion, eDiscovery, Delete, Preservation, Big Data, Data Risk, Data, Defensible Deletion Analysis, Archived email, data types, technology law, Preservation Policy, data center, data center management     

Wednesday, November 28, 2012

Is Android Really the New Windows? What Does This Mean for International eDiscovery?

Is Android Really the New Windows?  What Does This Mean for International eDiscovery?


Author: Eric Everson, MBA, MSIT-SE, JD Candidate (May 2013)

Technology Analyst David Meyer of ZDNet recently wrote a controversial, yet thought provoking piece dispensing that Android really is the new Windows.  This is a bold pronouncement, which sent the early adopters of tech whirling, some in support and others in utter disagreement.  The controversy stimulated by his article is important as it requires us all to take a hard look at the numbers that the Android is pushing and for those in the practice of law to pivot such that we are more inclusive of Android as a power player in eDiscovery.

The article I’m responding to is one that Mr. Meyer primarily based on a recent Gartner industry report that demonstrates that Android unit sales more than doubled year-on-year to 122.5 million, and the platform has a market share of 72.4 percent, up from 52.5 percent a year before.  Apple's iOS is in second place, with quarterly device sales up from 17.3 million to 23.5 million, but its market share down from 15 percent to 13.8 percent.  Other mobile Operating Systems  (MOPS) are all in the single digits, from RIM's 5.3 percent share down to Microsoft's 2.4 percent.

Perhaps the greatest criticism that Meyer has received is that he has blurred mobile devices with PC’s.  Taking a look at the technology industry as a whole however suggests that the entire industry is also blurring the lines between mobile devices (traditionally home to smartphones and tablets) and PC’s.  Have you seen the Dell XPS Convertible or the Samsung Galaxy Note lately?  Quite simply, the lines are blurred and mobile devices and PC’s are forever changed.

Does this mean we should count Microsoft out of the game?  Not if you recognize the 40 million Windows 8 licenses that Microsoft has already sold (insert Android gulp here) since the new OS debuted just over a month ago.  Microsoft is definitely still in the game and with manufactures ever blurring the lines between PC and tablet, I think it’s still premature to declare Android the new Windows just yet. 

For eDiscovery vendors, digital forensic specialists, data analysts, and technology attorneys alike, the expansion of Android means that our world is growing.  As the facts indicate, data is growing at an astonishing pace; to facilitate the future of litigation, we have to ensure that we too keep pace with the growth.  As the facts demonstrate, the lines between mobile devices and computing are forever blurred, as such the role of eDiscovery in litigation continues to multiply.         

#eDiscovery #mobile #techlaw

Are you on Twitter?  Follow me @IntleDiscovery or @iamtechlaw

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law where he will graduate in May 2013.  Prior to law school he earned an MBA and Masters in Software Engineering while working within the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow: @IntleDiscovery or @iamtechlaw

Tags:  mESI, Mobile eDiscovery, Mobile Device eDiscovery, Android, Windows, Windows 8 eDiscovery, Tablet eDiscovery, Android eDiscovery, ZDNet, MOPS, PC, iOS, iamtechlaw   

Wednesday, November 14, 2012

In-House eDiscovery and Data Preservation: Litigation Hold, Where is Your Data?

In-House eDiscovery and Data Preservation: Litigation Hold, Where is Your Data?


Author: Eric Everson, MBA, MSIT-SE, J.D. Candidate May 2013

Perhaps the most frightening phrase in-house counsel can hear today is “litigation hold.”  Where do you start? Who do you call? How do you preserve all of the data? How will this impact operations? … before you go into full blown meltdown, let’s start with the most important question first: Where is your data?
 

When approaching a litigation hold, understand that data management is a profession within its own right.  In an age where data fragmentation and cloud computing can quite literally have data scattered methodically all around the world, the first step in complying with a litigation hold is understanding where the data actually is.  This is likely to result in a different answer every time you encounter it, so take the time to understand your data and its location at the frontend of each litigation hold.  To best understand where your data is, you should start by seeking answers these core questions:    

Who manages the data?  This will be different for all organizations.  Some organizations may have a smaller IT team that handles all matters of data storage and archiving whereas, other Big Data companies may have entire business units or third-party service providers that help manage the data.  It is important to identify who “owns” or otherwise has the principle responsibility for the data that is the subject of your litigation hold.  Finding this person or team can be a process, but often nothing beats some old fashion telephone calls.  As a matter of developing credibility within your IT organization, I recommend contacting your local IT personnel first and working through contacts by way of internal referral.  This will get you more acclimated to the IT lingo and will help you the next time you have a litigation hold too… there will always be a next time. 

What data is to be included in the hold?  The biggest mistake in-house counsel can make is overreacting to a litigation hold.  Remember that the best defense A litigation hold does not validate you standing atop the desk declaring “Stop the Presses!”  Be cognizant that what you are seeking 99% of the time when processing a litigation hold is considered archive data (as compared with real time data).  This means that you never need to bring operations to a screeching halt, but rather must identify the data with a degree of particularity that is the actual subject of the litigation hold.  Know what you are seeking.  This means familiarizing yourself with more techie lingo like file types, indexing, and often understanding your Database Management System (DBMS).  This will all help you in exploring your preservation options and will help you hone in on where the data is actually located.      

Where is the data actually located?  Don’t get frustrated when personnel from IT makes a statement like, “The data is everywhere man.” or “Dude, it’s somewhere in the cloud.”  As frustrating as this may be as in-house counsel, this may be a very accurate statement depending on the physical structure you are facing in your company’s data management.  In fact, it may be a very telling observation for instance, if your company is using distributed data centers and applies a data fragmentation strategy to better protect the data.  What you need to ultimately get to, is where the data is physically located.  The data will be easy enough to identify by its IP address (which is essentially like saying its digital location) but it is best if you can drill deeper and identify down to the physical building, rack, and shelf that the physically stores the data.  Knowing where you data is will help you better manage its preservation.

Now that you have answered these core questions, you are on your way to better executing the litigation hold.  A litigation hold is not something to take lightly, but if systematically approached each time it can be a much less overwhelming process.  To improve this process looking forward, you may also seek to implement a data management policy that outlines defensible systematic data archiving and removal protocols.

 

 #eDiscovery

Are you on Twitter?  Follow me @IntleDiscovery

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law where he will graduate in May 2013.  Prior to law school he earned an MBA and Masters in Software Engineering while working within the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  As a software engineer, turned law student, Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Tags:  Preservation, Litigation Hold, Data, Data Center, DBMS, eDiscovery, Data Storage, Big Data, eDisclosure, in-house counsel, data fragmentation, Archive, File type, technology law, Eric Everson    

 

 

Tuesday, November 13, 2012

Fender Guitars Plugs-in with Apple: Are Your Guitar Chords Discoverable?

Fender Guitars Plugs-in with Apple: Are Your Guitar Chords Discoverable?


Author: Eric Everson, MBA, MSIT-SE, J.D. Candidate May 2013

The coveted icon of music industry guitars, Fender, unveiled its latest foray into technology today.  The guitar company has officially announced a new model that comes with the ability to connect directly to iOS devices like the iPad and iPhone (and of course Mac computers) via USB.

 

With eyes on the future of the intersection of copyright law and technology law, does this innovation mean that guitar chords will become discoverable by virtue of eDiscovery?  eDiscovery refers to an area of litigation where electronically stored information (ESI) enters the legal process.  Imagine the scenario where two artists are battling out who the first author of the song was and it becomes immediately apparent how metadata (data about data which often includes information such as the author, creation date, time stamp, etc.) regarding the chord patterns could be legally relevant.  Perhaps only the future will tell, but this union between Fender and Apple certainly strikes a chord!

As PC Mag notes, “Ever since the debut of the iPad, third-party accessory makers have worked to produce a wide range of add-ons and gadgets designed to allow musicians to take their studio sessions mobile. From specialized adapter cords to cleverly constructed interface jacks, in recent years the professional music community has become accustomed to using these devices to record sessions directly to the iPad and iPhone. Now, at least in the case of guitar players looking to go digital, the new Fender instrument essentially eliminates the need for many of these clunky accessories.” (Ref: http://www.pcmag.com/article2/0,2817,2412051,00.asp)  With the ubiquity of the iPad in the deepest recesses of the professional music community, it seems that the likelihood of such data becoming part of litigation is but only a matter of time.

In the immortal words of Foreigner’s Jukebox Hero, “And that one guitar made his whole life change.”

#eDiscovery

Are you on Twitter?  Follow me @IntleDiscovery

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law where he will graduate in May 2013.  Prior to law school he earned an MBA and Masters in Software Engineering while working within the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Tags:  Fender, Fender Guitars, Apple, iPad, eDiscovery, eDisclosure, Copyright, Law, Tech Law, Technology Law, Preservation, ESI, Electronically Stored Information, Music Law, Entertainment Law   

Monday, November 12, 2012

eDiscovery in U.S. Federal Court: What ArrivalStar Means to You.

eDiscovery in U.S. Federal Court: What ArrivalStar Means to You.

Author: Eric Everson, MBA, MSIT-SE, J.D. Candidate May 2013


The thing I hear the most from attorneys is how complex and complicated eDiscovery is making litigation.  The truth is that eDiscovery can be both complex and complicated, however many courts and jurisdictions all over the world are working through it every day.  One such example via an Amended Order (2012 WL 3590414) that hails from Judge Allegra is one of special import for those facing eDiscovery in U.S. Federal Court: ArrivalStar S.A. v. The United States of America (2012 WL 3590414).

This Amended Order published August 20, 2012, irons out some very fundamental aspects of eDiscovery for litigants in U.S. Federal Courts by way of 15 key points:

1. This Order supplements this court's discovery rules.

2. Generally, the costs of discovery shall be borne by each party, subject to the provisions of RCFC 26(b)(2)(B) and 37.

3. Production requests under RCFC 34 and 45 involving electronically stored information (ESI) shall not include metadata absent a showing of good cause (e.g., that questions exist concerning the authenticity or authorship of email). (Emphasis added)

4. Email production request shall only be propounded for specific issues, rather than general discovery of a product or business. Subject to paragraph 3, the production of email shall not include metadata so long as the following information fields are otherwise apparent: date sent, to, from, cc, and any attached filed(s).

5. Email production requests shall be phased to occur after the parties have exchanged initial disclosures and basic documentation about the patents, the prior art, the accused instrumentalities, the relevant finances, as well as the technology systems involved with email that is reasonably anticipated to be relevant. While this provision does not require the production of such information, the court encourages prompt and early production of this information to promote efficient and economical streamlining of the case.

6. Email production requests shall identify the custodian, search terms, and time frame. The parties shall cooperate to identify the proper custodians, proper search terms, and time frame.

7. Each requesting party shall limit its email production requests to a total of eight custodians per producing party. The parties may jointly agree to modify this limit without the court's leave. The court shall consider contested requests for additional custodians, upon showing a distinct need based on the size, complexity, and issues of this specific case.

8. Each requesting party shall limit its email production requests to a total of ten search terms per custodian per party. The parties may jointly agree to modify this limit without the court's leave. The court shall consider contested requests for additional search terms per custodian, upon showing a distinct need based on the size, complexity, and issues of this case. The search terms shall be narrowly tailored to particular issues. Indiscriminate terms, such as the producing company's name or its product name, are inappropriate unless combined with narrowing search criteria that sufficiently reduce the risk of overproduction. A conjunctive combination of multiple words or phrases (e.g., “computer” and “system”) narrows the search and shall count as a single search term. A disjunctive combination of multiple words or phrases (e.g., “computer” or “system”) broadens the search, and thus each word or phrase shall count as a separate search term unless they are variants of the same word. Use of narrowing search criteria (e.g., “and,” “but not,” “w/x”) is encouraged to limit the production.

9. Before seeking to modify the limits specified in paragraphs 7 or 8, the parties are encouraged to engage in sampling under RCFC 26(b) and 34(a)(1)(A).

10. Pursuant to Fed.R.Evid. 502, the production of documents and data pursuant to this Order shall not result in the waiver of the attorney-client privilege or work-production protection as to those documents and data. Also, the production of privileged or protected documents or data under this Order shall not result in the waiver of the attorney-client privilege or work-product protection as to those documents and data in any other federal or state proceeding.

11. If the producing party determines that it has produced a document or data to which it wishes to assert a claim of privilege or protection, the counsel for the producing party shall notify the recipient promptly of its claim. As part of the notification, the producing party's counsel shall identify, by Bates number(s), the document(s) as to which the producing party is asserting a claim of privilege or protection.

12. The recipient shall notify the producing party's counsel upon identification of any document(s) or data which appears to be potentially privileged or protected. Such notification shall not waive the recipient's ability to challenge any assertion of privilege or protection made by the producing party as to the identified document(s). As part of the notification, the recipient shall identify, by Bates Number(s), the document(s) or data at issue. The recipient shall segregate the specified document(s) or data, as well as any copies thereof, from the other materials, and the recipient shall not use the information in the potentially privileged or protected document(s) or date, except as provided by RCFC 26(b)(5)(B), for a period of 14 days after the date on which the recipient notifies the producing party's counsel. Within the 14–day period, or any other period of time agreed to by the parties, the producing party shall determine whether it will assert a claim of privilege or protection as to the identified document(s), and its counsel shall notify the recipient of its determination.

13. Upon receiving notice of a claim of privilege or protection by the producing party regarding a produced document or data, the recipient shall segregate, with promptness and in accordance with RCFC 26(b)(5)(B), the specified document or data, as well as any copies thereof, and the recipient shall not use the information in the specified document or data, except as provided by RCFC 26(b)(5)(B), until after the claim is resolved. If the court upholds—or if the recipient does not challenge—the producing party's claim or privilege as to the produced document or data, the recipient shall return or dispose of the specified document or date, as well as any copies thereof.

13. The parties agree to exchange ESI in accordance with the following provisions. All ESI will be produced either in their native file format or in PDF or TIFF format according to the preference of the producing party except that in the case of ESI for which the native file format is Microsoft Office Excel or other spreadsheet software (e.g., Lotus 123 or Quattro Pro), such ESI shall be produced in its native file format. In producing ESI PDF or TIFF format, however, the producing party shall not remove or reduce any word searching capabilities present in the underlying ESI's native file format. The parties may, by agreement, modify the formats prescribed by this paragraph.

15. This Order may be modified by the court for good cause. The court will be inclined to grant any modification jointly proposed by the parties.

Footnote: The order contains some of, but not all, the provisions from the Model Order drafted by the E–Discovery Committee of the Federal Circuit Advisory Council. See http://www.cafc.uscourts.gov/images/stories/the-court/Ediscovery_Model_Order.pdf  The court also considered the Model Order drafted by the United States District Court for the Eastern District of Texas on this subject, see http://www.txed.uscourts.gov/page1.shtmil? location=rules, as well as recent commentary on this subject, see Daniel Garrie, “The E–Discovery Dance for Patents: Changing the Tune,” http://www.law360.com/articl es/350842/the-e-discovery-dance-for-patentschanging-the-tune.

I know that for some, posting all 15 of these key points only further muddies the water, but for others it likely brings some clarity.  If nothing else, ArrivalStar gives you a place to start from when facing eDiscovery in Federal litigation.  I added emphasis to number 3, as it carves out an exception against providing metadata on RCFC 34 (ESI) and 45 (Subpoenas) requests.  The flag of caution that I would raise here is in producing ESI in something other than native format.  When it comes to today’s eDiscovery software, native format is king and to accept anything less, is a litigation decision that only you can make for yourself.

eDiscovery is here to stay, so little gems like ArrivalStar help to resolve some of the sticky issues therein.  It is important when working through matters of eDiscovery to understand what you are agreeing to and what impact that may have on your case.  While many cases will not turn on metadata, understand that there will be those exceptions where the metadata says it all.

#eDiscovery

Are you on Twitter?  Follow me @IntleDiscovery

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law where he will graduate in May 2013.  Prior to law school he earned an MBA and Masters in Software Engineering while working within the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Tags:  ArrivalStar, eDiscovery, Discovery Agreements, Clawback, Federal Rules of Civil Procedure, Legal Hold, ESI, Patent Law, Technology Law, modified file formats, TIFF, PDF, .XLSX, RCFC 26, Privilege   

Monday, October 15, 2012

Everson On eDiscovery: Understanding Predictive Coding

Everson On eDiscovery: Understanding Predictive Coding

Author: Eric Everson, MBA, MSIT-SE


(About the Author: Eric Everson is a software engineer turned law scholar.  He is currently a 3L at Florida A&M University College of Law where he serves as the President of the Electronic Discovery Law Student Association.)

The specialization of eDiscovery is rapidly emerging as one loaded with acronyms and unique terminology; as practitioners terms like TAR (technology assisted review), CAR (computer assisted review), or intelligent review get tossed around in exchange for a process also known as predictive coding.  Don’t let this technical sounding term scare you, as understanding at least the basics of predictive coding can have a major impact on your litigation costs.

First, what is predictive coding?  To define it broadly, predictive coding is a machine- learning process wherein software is used to intake documents to build a training set which is then used to model the data to establish patterns.  These patterns are used to assign prediction scores which allow us to gauge the computer’s statistical accuracy.  Here is a great way to think of it:

In the midst of discovery between two corporations, 800,000 documents are produced for review.  You know you don’t need all 800,000 of them and in fact there are probably only about 80 files that are truly going to be valuable as evidence in your matter.  Predictive coding is the process that allows you to put a computer to task for accurately narrowing these documents to a more manageable volume.  You do not load all 800,000 documents from the beginning, first you start by training the software with what are called training sets.  These training sets are very important because this is where we get our accuracy percentage which we will use to narrow the volume of documents.  Once you have your training sets established, you decide which percentage (also known as the prediction score) will get you closer to the 80 documents you want from the mountain of 800,000.  A good measure to start with might be a prediction score of 75%; this will likely narrow your 800,000 documents to 8,000 and from there you can retrain the software to narrow even farther as you work your way toward the 80 documents you need.      

Next, why do you care about predictive coding?  The bottom line is drawn from that age old adage, “time is money”.  Why would you spend time (or money) on having lawyers or paralegals try to work their way through a mountain of 800,000 documents?  With predictive coding software, we divert these resources from this part of the discovery process and put the computer to task.  A single successful law suit that utilizes predictive coding software will pay for the software many times over.  It is an investment that law firms cannot afford to miss in an environment where the volume of digital data is predicted (pun intended) to multiply 50 times over the next ten years.  

Finally, when do you need predictive coding software?  The thing about predictive coding software is that it is a tool that can be extremely valuable under the right circumstances.  Predictive coding is not always necessary in a law suit.  There may not be a huge number of files subject to the litigation or alternatively a keyword search may be equally sufficient given the context of discovery.  It is important to know that predictive coding software is a tool that is available when the right circumstances arise.

In conclusion, predictive coding offers a technology-based approach to reducing the costs associated with complex litigation.  We are at a time in history when terms like cloud computing and big data are being increasingly used.  Additionally, given new mediums of content generation (email, text, images, video, tweets, likes, +1’s, shares, etc) the volume of data is explosive.  Learning to use tools like predictive coding software today, will prepare you to litigate in the face of big data tomorrow.  

#eDiscovery

Are you on Twitter?  Follow me @IntleDiscovery

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law where he will graduate in May 2013.  Prior to law school he earned an MBA and Masters in Software Engineering while working for ten years in executive leadership within the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Sunday, October 14, 2012

International eDiscovery in Pharma Litigation: Tackling Big Data in Big Pharma Law.

International eDiscovery in Pharma Litigation: Tackling Big Data in Big Pharma.

Eric Everson, MBA, MSIT-SE, Juris Doctorate Candidate*


Let me start by saying this bluntly, sometimes pharmaceuticals kill people.  If they don’t cause death, they can certainly cause serious permanent bodily damage.  Drug companies today are major multinational corporations that calculate certain risk variables against their potential profit with the expectation that the mountains of technical data involved will deter legal action.

The variable that these big pharma drug companies cannot ignore is the increasing sophistication of big data analytics tools that are increasingly being tailored to the legal industry.  With advances in Technology Assisted Review (TAR) and predictive coding, sorting through terabytes or even petabytes of data can be reduced to hours compared to the months that it used to take.

As law firms increasingly invest in eDiscovery teams that specialize in finding the proverbial needle in the haystack, big pharma is no longer able to hide behind dense mountains of data.  Technology specialists are infiltrating the practice of law ensuring that what is digital becomes discoverable as evidence at trial.  This specialization is accelerating the pace at which pharma law suits can be thoroughly developed and made ready for trial.  Technology efficiency in the practice of law is quickly becoming a threat to big pharma. 

As multinational enterprises, big pharma companies are also finding that the open discovery process applied in the American court system is becoming heavily influential in foreign courts too.  This means that even in courts where privacy once prevailed in favor of the drug companies, electronic disclosure is rapidly becoming par for the course.  Though cloud-based technology may provide advanced data archiving across an expansive global network, the consolidation and retrieval of such data is likewise advancing.  This accessibility and ease of data processing is rapidly creating a very hostile legal environment for big pharma.

eDiscovery software is rapidly accelerating the lifecycle of drug law suits and advances in international legal frameworks that support the eDiscovery process are forcing a change in the way big pharma creates and distributes new drugs.  With a variety of software companies focusing in on the development of eDiscovery tools, the lifecycle of big pharma law suits will only continue to diminish. These efficiencies will not only result in positive responses by drug companies to ensure quality, but will also facilitate justice for all those harmed by dangerous pharmaceuticals.         

#eDiscovery

@IntleDiscovery

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law.  Prior to law school he earned an MBA and Masters in Software Engineering while he tenured ten years of executive leadership in the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Sunday, September 30, 2012

eDiscovery Software: A Presumption of Ignorance

eDiscovery Software: A Presumption of Ignorance


Author: Eric Everson, MBA, MSIT-SE. J.D. Candidate 2013*


Over the past five years, the cost of eDiscovery has skyrocketed.  With litigation support services and software in this area proliferating, a lack of technology sophistication among attorneys has become the keystone of what might be seen as price gouging. 

Taking a quick survey of the eDiscovery software market, it is easy to see that there are an abundance of software vendors fighting for market share.  With vendors taking a multitude of approaches to achieve supremacy in this niche, these companies are lining their pockets by preying on a lack of technology sophistication in the legal profession.

How can lawyers keep the costs of eDiscovery under control?  Here are three first steps that will help keep the costs of eDiscovery manageable: 

Learn the Lingo:  Anyone who has spent any time in the IT department knows that computer people speak their own language.  In order to optimize the expenditures of technology spending, it is paramount to understand fundamental concepts that are driving the eDiscovery environment.  Comfort with terms like SaaS (Software as a Service), COTS (Commercial Off The Shelf), Gigabytes, Terabytes, Predictive Coding, Freemail and Social Media Collection, Culling, Hash Values, Filetype, and many more are paramount to navigating this environment successfully.  eDiscovery presents the chasm where cutting edge technology intersects the practice of law.  Taking the time to learn this new language today is the key to winning the cases of tomorrow.                  

Ask More Questions:  What separates good attorneys from the rest is often their ability to ask the right question to the right person.  Software sales hinge on selling miracle solutions, but it is by identifying the limitations of software that we expose its true value to our business.  To begin with, understand that there is no one size fits all eDiscovery software.  It is not uncommon to use several different software tools in the execution of an eDiscovery project.  Make sure the questions you are asking fit the needs of your eDiscovery team.  Start getting familiar with the terminology and see what charges apply to which services.  Start frame cost negotiations through the lens of cost per gigabyte, rather than by document or word count.  Start asking about the entering variables of the software algorithms; if you understand how the software works you can better gauge its value to your organization.

Embrace the Technology Law Department: The term “technology law” is confounding to many attorneys because it sounds like such a broad concept.  The truth is that the most effective organizations are going to be those that embrace a technology law department in their organizational structure.  Technology law is the umbrella that various tech-focused teams fall under.  Some of the teams that you may see within a technology law department might include the following teams: eDiscovery, Privacy Compliance, Intellectual Property, Social Media Governance, Cyber Crime, eBusiness Transactions, and more.  Fundamentally, the most productive technology law departments are those organized as profit centers rather than cost centers to the organization.  By adopting a technology law department, law firms centralize the technological expertise and consolidate the technology expenditures of the organization.  With centralization, there is more opportunity to leverage technology costs that law firms face considering a future hinged upon technology competence.   

Remember also that the eDiscovery market is full of vendors and they are willing to fight each other for your business.  There is no one size fits all eDiscovery solution, so do not hesitate to ask for trial versions and cost quotes that you can compare against others in this niche.  Buying the right eDiscovery software for your law firm is like buying a new car; it can be a sizable investment, but the more informed you are the more leverage you have to negotiate.  The vendors prevail in a market where a presumption of technology ignorance overwhelms. 

#eDiscovery #infosec #bizlaw #ITLaw #TechnologyLaw #IPLaw #software

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About the Author:  *Eric Everson is a 3L law student at Florida A&M University – College of Law.  He currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law. Prior to law school he earned an MBA and Masters in Software Engineering while serving ten years of executive leadership in the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Follow @IntleDiscovery.        

Friday, September 14, 2012

Profits Over Portability: Shame On You Apple!

Profits Over Portability: Shame On You Apple!


Author: Eric Everson, MBA, MSIT-SE, J.D. Candidate 2013


As a software engineer turned law student, I spent nearly ten years in IT before making the transition into technology law.  Those who’ve followed me from MyMobiSafe and the mobile security blogosphere know that there have been times in the past when “ole Uncle Steve” (aka Steve Jobs) and I have had very different opinions about the direction of Apple technologies (and on occasion these heated disagreements have played out in right before the eyes of the public).  Now that my dear adversary Steve Jobs is no longer here to joust with in the name of technology, I assuredly know that he would hold a passionate position on the latest iPhone 5.  I won’t call this one another “ugly baby”, but I will say freely that the Apple Corporation has clearly elected profits over portability for this new device.

The iPhone 5 as a whole comes to the market with strikingly beneficial upgrades, but one area it is gaining rapid criticism (and rightly so) is with its new charging port.  Here is the issue, since 2003 Apple has devised all of its products to accommodate a 30-pin connector, now with the release of the iPhone 5, Apple loyal’s are being forced to change to a smaller 19-pin version.  What’s the big deal, just get the $29 USD adapter and quit complaining already, right? Not so fast!  The underlying crux of this decision has nothing to do with the thinner diameter of the device as Apple purports, but everything to do with that extra $29 adapter.  The 30-pin technology is even used in the smallest of Apple devices and as a result an entire aftermarket industry based on the 30 pin design has blossomed.  If you are going to go to a new charging port, why not go to something more universal like the microUSB?

In the European Union for example, all Apple devices will be sold with a microUSB port, but only because the regulators require it.  For all other markets, Apple can charge a premium on this fancy little adapter, which clearly puts profits ahead of portability for Apple users throughout the world.  This executive decision (not a design decision as claimed) is aimed at profits and as Apple loyal’s are protesting, this is a slap in the face.

As I’ve said, Steve Jobs and I have disagreed in the past, but as technologists we could always whittle our disagreements down to matters of aesthetic preference; it was never a disagreement based on profit or corporate greed.  Apple has overstepped here and I join the rest of the Apple community and call this one.

How could Apple make it right? Temporarily, they should include the adapter with the iPhone 5 (they are already making a huge profit margin on each device they sell) and recalculate their projected numbers ever so slightly.  In the long term, Apple needs to move toward a more universal solution like the microUSB and put portability (the essence of the iPhone) before the profit.

 

#Apple #iPhone5 #MAC #eDiscovery #infosec #bizlaw

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law.  Prior to law school he earned an MBA and Masters in Software Engineering while serving ten years of executive leadership in the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves as the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Sunday, September 9, 2012

When in Doubt, Don’t Delete: A Lesson for Everyone in eDiscovery.

When in Doubt, Don’t Delete: A Lesson for Everyone in eDiscovery.


Author: Eric Everson, MBA, MSIT-SE, J.D. Candidate (May 2013)


The legal community is well aware of the growing mountain of case law that stresses the importance of preserving versus destroying digital documents.  As the recent post via IT-Lex.org reminds us all, whether you are in the legal community or not, do not delete.

Recently, the artist that created the famous HOPE poster for the first President Obama election survived an entangled web of legal pummeling for deleting key files relevant to a civil litigation case involving his now famous artwork.  Deleting these computer files resulted in a guilty plea to criminal contempt and the artist (Shepard Fairey) got two years of probation and 300 hours of community service.  The moral of this debacle is to preserve rather than delete your files.

As a software engineer turned law student, I can attest that the very essence of computer mechanics and physical data storage establishes that digital files are never really deleted.  In fact, while data may be inscribed in one data storage registry, secondary evidence of the file is often archived throughout the hard drive.  Even software created to clear hard drives for retiring computers does not actually destroy the files, but rather hides them in the recesses of the hard drive.

Let us all learn from this digital document blunder, that deleting files can have profound consequences.  For commercial computer users especially, a proper data preservation strategy should always be at the forefront of retiring technologies.

#eDiscovery #infosec #bizlaw #ITLaw #TechnologyLaw #IPLaw #Obama

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law.  Prior to law school he earned an MBA and Masters in Software Engineering while he serving ten years of executive leadership in the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Sunday, September 2, 2012

Apple v. Samsung: The Largest International eDiscovery Spoliation Case Yet?


Apple v. Samsung: The Largest International eDiscovery Spoliation Case Yet?

Author: Eric Everson, MBA, MSIT-SE, Juris Doctorate Candidate May 2013

In one of the most public battles of International eDiscovery to date, Apple recently won, what many are calling a landmark victory over Samsung in their ongoing patent dispute (See: 2012 WL 3627731).  For those involved in International eDiscovery, this case stands to reaffirm an international duty to preserve.

As the previously noted case citation reveals, despite the patent death match that was so readily publicized in the media, the battle of spoliation was one less sensationalized by the mass media.  What is spoliation? As Scott Lefton recently noted, “Spoliation of evidence is the intentional or negligent withholding, hiding, altering, or destroying of evidence relevant to a legal proceeding.”  As it turns out in Apple v. Samsung, both sides cast the finger of spoliation, however Apple won the upper hand, “Apple sought a finding that Samsung spoliated evidence, and as a sanction for such conduct, an adverse inference jury instruction “to the effect that: (1) Samsung had a duty to preserve relevant evidence, including emails; Samsung failed to preserve large volumes of relevant emails and other documents; Samsung acted in bad faith in failing to preserve the relevant documents; and the jury may presume that the documents that Samsung failed to preserve would have been favorable to Apple's case and unfavorable to Samsung; and (2) if the jury finds infringement of any Apple patent, trademark, or trade dress, that jury may infer that the infringement was intentional, willful, and without regard to Apple's rights.”

So in other words, Samsung did not archive their emails therefore resulting in bad faith which allowed for a favorable presumption to Apple.  Let us not forget that Samsung is a multinational enterprise based in Seoul, South Korea.  From this latest decision, the message is clear, if your corporation is going to do business in America, you must observe the American duty to preserve, or you will pay! 

This case is just one of a number of recent decisions that are shaping the international business environment and the way businesses must handle and preserve digital records.

#eDiscovery #infosec #bizlaw

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law.  Prior to law school he earned an MBA and Masters in Software Engineering while he serving ten years of executive leadership in the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Wednesday, August 8, 2012

Recent Cases: Federal Holding Helps Protect Software Developers

Recent Cases: Federal Holding Helps Protect Software Developers


Author: Eric Everson, MBA, MSIT-SE (Juris Doctorate Candidate, May 2013)

As a software engineer turned law student, I know first-hand how difficult it can be to protect your software in the marketplace.  By its nature, software is difficult to protect, but a recent Federal Court Ruling provides new teeth to the patentability of software.

The case is Ultramercial, LLC v. Hulu, LLC, 657 F.3d 1323 and the new teeth come in the form of a new two prong test aimed at helping developers protect their software.  This case hinged on the principle of the patentable subject matter test, which is essentially serves a screening function in patent law.  Traditionally, software has been analyzed under a “machine-or-transformation” Under that test, a computer program was patentable if and only if “(1) it [was] tied to a particular machine or apparatus, or (2) it transform[ed] a particular article into a different state or thing.”  The leading case on this subject has been The Supreme Court case, Bilski v. Kappos

Ultramercial, put took Bilski’s to a new level improving greater patentability of computer programs by identifying and applying two new factors: (1) the programs’ requiring complex computer programming and (2) the programs’ use of the internet and of a cybermarket environment.  This development stands to help software developers secure patentability while giving them greater leverage against patent infringement. 

What we haven’t seen in the case law to date is how this new test will be applied to the mobile applications software environment.  Nonetheless, there are several apps that I can think of that fall perfectly under this new umbrella of software patentability.  This comes as great news as the software industry has recently taken aim on improving intellectual property positions. 

Ref:

Harvard Law Review, Vol. 125:2167, PATENT LAW — PATENTABLE SUBJECT MATTER — FEDERAL CIRCUIT APPLIES NEW FACTORS IN DECIDING PATENTABILITY OF A COMPUTER PROGRAM. — Ultramercial, LLC v. Hulu, LLC, 657 F.3d 1323   

#eDiscovery

@IntleDiscovery

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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law.  Prior to law school he earned an MBA and Masters in Software Engineering while working nearly ten years in executive leadership positions within the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Friday, July 13, 2012

Libor Scandal Provokes Return to Prime Rate

Libor Scandal Provokes Return to Prime Rate

Author: Eric Everson, MBA, MSIT-SE (Juris Doctorate Candidate, May 2013)
The global banking industry has been rocked by the latest LIBOR scandal.  News of this scandal broke when Barclays Bank was fined with a $454 Million civil settlement reached with various international enforcement agencies.  Estimates currently suggest that the LIBOR scandal could cost banks upwards of $22 Billion (Source: http://www.cnbc.com/id/48169576).  These developments have the international financial industry reconsidering a return to the United States Prime Rate.
The global banking industry has steadily migrated away from the Prime Rate as US interest rates continue to be at year-over-year record lows.  The LIBOR (London InterBank Offer Rate) emerged as a global standard, yet its uncertainty has the global banking industry considering a return to the assurance of the US Prime Rate.
Why is Prime Rate better?  Rather than a composite index comprised by reporting banks, the US Prime Rate is calculated very simply.  Simply stated the Prime Rate is determined by adding 300 basis points or 3.00 percentage points to the Federal funds target rate. As a result if the Federal funds target rate is 0.25%, then the U.S. Prime Rate will be 3.25%.  In comparison the LIBOR is the rate that banks lend to each other and as the latest scandal has unveiled, its certainty is anything by assuring.
In recent years, Prime Rate has been steadily replaced by the LIBOR by global banks operating as MNE’s (Multinational Enterprises).  As a result the banks have enjoyed more flexibility towards profitability, yet it has come at the cost of high risk.  This risk is confirmed by reports of losses surging into the billions.  These losses have many bankers and shareholders alike seeking the reassurance of the US Prime Rate.
#CNBC
@IntleDiscovery
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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law.  Prior to law school he earned an MBA and Masters in Software Engineering while he tenured ten years of executive leadership in the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery        

Sunday, July 8, 2012

Mobile Phones and International eDiscovery: Let’s Get mESI

Mobile Phones and International eDiscovery: Let’s Get mESI

Author: Eric Everson, MBA, MSIT-SE (Juris Doctorate Candidate, May 2013)

As a software engineer turned law student, I spent countless hours in my former life embedded in the Software Development Lifecycle (SDLC) creating mobile software.  My specialization as a mobile software developer was in mobile security software, hence my company MyMobiSafe.com.  Interestingly as C-level executives increasingly conduct their global business via mobile devices (cell phones, tablets, etc), this is opening new doors of consideration with regard to International Electronic Discovery. 
Part of what makes international business law so interesting is the classic notion that “the deal” follows the law of the nation where the agreement was reached.  Of course this also highlights the importance of forum selection clauses in any international business contract, but we will save that for another day.  Much more interesting today are the global transactions being handled via mobile devices and the implications this may have on International Electronic Discovery.  Let’s focus on two key areas for now: Preservation and Extraction. 
Preservation: Under Zubulake, every American company (or multinational company with an American conglomerate) has a legal duty to preserve electronically stored information (ESI).  This gets more complex as the bulk of preservation today is solely focused on the preservation of computer-generated ESI rather than the ESI produced by mobile devices.  High profile international legal issues such as the recent Barclays fiasco demonstrate that ESI is generated all over the world and often from the palm of a C-level executive’s iPhone.  Now is a great time for businesses to begin shifting their preservation efforts to mobile forms of ESI.  One tool to better capture and preserve this data is via the cloud and via the various cloud-based backup technologies (i.e. iCloud for your iPhone).       
Extraction: Once the data is preserved the next question becomes how we extract it in such a way that it doesn’t compromise its native format.  There are a growing number of tools available for extraction of mobile ESI (mESI).  It is important to seek a software that complements your current operating environment without costing you too much.  As noted there are a growing number of tools available, but one that stands out today is the Nuix Investigator suite.  This solution particularly allows you to search and analyze data across multiple devices with unmatched speed. 
By virtue of the internet, any business can become an international business overnight.  The nature of business today is global and businesses as well as attorney’s must stay connected with the technologies that move business forward.  From a technology perspective we are shifting from a computer-based environment to one that integrates multiple devices from handsets to tablets.  mESI is a new frontier in eDiscovery, yet it is one that plays a vital role in nearly every business transaction today.  Whether you are a small business or working on behalf of an MNE, take the strides today to reassess the current eDiscovery strategy to incorporate the preservation of mESI.
#eDiscovery
@IntleDiscovery
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About the Author:  Eric Everson is a 3L law student at Florida A&M University – College of Law.  Prior to law school he earned an MBA and Masters in Software Engineering while he tenured ten years of executive leadership in the U.S. telecommunications industry.  The views and opinions presented in this blog are his own and are not to be construed as legal advice.  Eric Everson currently serves on the Board of Governors for The Florida Bar Young Lawyers Division Law Student Division and is the President of the Electronic Discovery Law Student Association at Florida A&M University – College of Law.  Follow @IntleDiscovery